info@riikm.org +254-733-316-222

Services & Products

Short Professional Development Courses

Short Professional Development Courses

These courses are designed to support continuous professional development of information and knowledge professionals. The modules, which range from two-day to five-day programmes, are developed and customized to bridge specific knowledge gaps. Some of the courses include Organisational Knowledge Management; Knowledge Auditing Mapping; Indigenous Knowledge Management; Tacit Knowledge Management; Talent and Intellectual Capital Management; Knowledge Management and Competitive Advantage; Knowledge Management Strategies for Organisations; Performance Management and Reporting in Information and Knowledge Centres; Essential Leadership Skills for Information Professionals; Essential Public Relations Skills for Information Professionals; Information Ethics; Institutional Repositories and Self-Archiving Systems; Reference and Citations Management; Social Media Marketing; Media and Information Literacy; and Emerging Technologies for Information and Knowledge Management.
Research and mentorship

Research and mentorship

The institute conducts and reports research in all the broad areas of information and knowledge management. Some of the services it offers include hosting of specialized research forums for doctoral candidates in information and knowledge management; conducting academic research in areas of interest in information and knowledge management; engaging the relevant policy formulation and implementation stakeholders by providing research evidence for policy issues and trends; publishing scholarly journals of information and knowledge management; and mentoring budding information and knowledge management researchers through relevant young professional programmes.
The institute currently publishes the Regional Journal of Information and Knowledge Management. This is a biannual open access scholarly journal. All the articles published in the journal are double blind peer reviewed by eminent information and knowledge management scholars. One special print edition is published annually. The special editions publish the most popular articles of the year.
Consultancy Services

Consultancy Services

The institute offers direct consultancy services in Knowledge auditing and mapping; Information audits; Information and knowledge strategy development; Information policy development; Knowledge elicitation and representation; Development of information and knowledge systems; Capacity building in information and knowledge management; Creative services such as editing, typesetting, graphic design, proof reading; Rapporteuring and report writing; User and customer satisfaction studies; Information and knowledge projects management; Curriculum development and reviews; Digitization of information and records; Documentation services including photography and videography; Media monitoring; Information and knowledge promotion; Library automation; Information and knowledge brokerage; Web publishing services such as web design and hosting; Reprographic services; Information literacy and lifelong learning; Records and archives management; Information security and privacy; Disaster preparedness and recovery; Preservation and conservation of information and knowledge materials; Pre-press, press and post-press services; Programming in information centres; Design of information services; Marketing of information services and products; Content curation and aggregation; Data mining and warehousing; Big data management; Content filtering and bandwidth management; and Social network analysis.
Scholarly Communication and Publishing Services

Scholarly Communication and Publishing Services

The institute publishes the Regional Journal of Information and Knowledge Management which is a bi-monthly open access scholarly journal. All the articles published in the journal are double blind peer reviewed by eminent information and knowledge management professionals. The Institute also provides consultancy services on journal publishing, diamond open access publishing, journal sustainability, peer-review, authorship training and systematizing scholarly communication processes. The Institute also publishes and distributes books and other learning materials.
Events and Conferences

Events and Conferences

The Regional Institute of Information and Knowledge Management organises and hosts the African Knowledge Management Congress biennially. The Institute also hosts an annual Doctoral Research Forum for doctoral candidates pursuing courses in the broad areas of information and knowledge management. These forums are facilitated by eminent information and knowledge management scholars and are aimed at helping the PhD candidates to strengthen their research projects.