Consultancy Services
The institute offers direct consultancy services in Knowledge auditing and mapping; Information audits; Information and knowledge strategy development; Information policy development; Knowledge elicitation and representation; Development of information and knowledge systems; Capacity building in information and knowledge management; Creative services such as editing, typesetting, graphic design, proof reading; Rapporteuring and report writing; User and customer satisfaction studies; Information and knowledge projects management; Curriculum development and reviews; Digitization of information and records; Documentation services including photography and videography; Media monitoring; Information and knowledge promotion; Library automation; Information and knowledge brokerage; Web publishing services such as web design and hosting; Reprographic services; Information literacy and lifelong learning; Records and archives management; Information security and privacy; Disaster preparedness and recovery; Preservation and conservation of information and knowledge materials; Pre-press, press and post-press services; Programming in information centres; Design of information services; Marketing of information services and products; Content curation and aggregation; Data mining and warehousing; Big data management; Content filtering and bandwidth management; and Social network analysis.